Unhelpful, surly waitstaff will drag down the mood at any restaurant! In fact, unhelpful and unfriendly waitstaff may be the main reason customers do not return to your restaurant. Don’t let it happen to you ….. It’s far easier to train an upbeat, fun person on restaurant service than it is to teach an experienced, […]
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Restaurants are hard work. The hours are long, the work is tiring, and it can be repetitive. But if the owner doesn’t care enough about the restaurant to show up, why should the staff? No one is going to step up their game until their boss tells them to. The only person who can inspire […]
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A USP is a Unique Selling Point and I believe all restaurants need one. You see, just saying your food is great, or your prices are fair, is not enough. You must be unique and you must be able to communicate that uniqueness to others, quickly and simply. How is your restaurant different from every other […]
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