Comment on WAITSTAFF BEHAVIOUR by admin

admin — Sun, 25 Oct 2020 23:56:32 +0000

In reply to Gino Russo. Thanks for your insights Gino. I totally agree.

Comment on WAITSTAFF BEHAVIOUR by Gino Russo

Gino Russo — Sun, 25 Oct 2020 17:42:05 +0000

One of the most important factors in waitstaff behaviour is to hire a “people person “. A lot of people work in hospitality because its “easy” to find casual /part-time work while going to uni or just to earn a few extra dollars as a side gig , but then they realise that a job that might be easy to get , may not indeed be a easy job to hold down . Working at night on weekends missing your family and friends events is not “easy” , putting up with disorganised management creates stress in the workplace which is not”easy” to deal with . Learning to smile and be happy everyday to every customer that walks into your business is emotional labour and is not “easy “to do , your cat BoBo may have died yesterday ,the customer dose not know this or even care ,and why should they ? So one or a combination of these factors may contribute to staff behaviour , the key is for the management to hire the right personality type , and to create a culture at work where people can be respectful to each other and the customers . A Guest will feel this vibe in the restaurant as they walk in , staff are smiling , joking laughing having fun yet still being professional .

Comment on Your Competitors are Better than You Think They Are by best australian backlinks

best australian backlinks — Sun, 18 Nov 2018 16:09:22 +0000

Hello. Excellent article.

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